You possibly know this statistic but it bears
repeating. 2500 Americans were asked what were
they most afraid of and the most common response
(40%) replied "Speaking before a group"
(Wallechinsky and Wallace, 1977).
Intensity of fear varies with individuals. Some
of the people I work with get so nervous, that
they don't apply for better jobs that they are
easily capable of doing. Why? Because they know
the new position will require them to speak to
groups.
Others do get up and speak, but their fear makes
them much less effective as communicators than
they could be. The symptoms are common - trembling
hands and knees, voice shaking or squeaking, memory
vanishing making you appear either stupid or disorganised,
and so on. The fear often causes speakers to over-prepare
or to read from a script, rather than talk in
a relaxed fashion with the people they are wanting
to communicate with.
The methodology I use to help people to relax
and gain confidence, Rational Emotive Behaviour
Therapy (REBT), looks at the fundamental cause
of our anxiety. That is, what it is that we are
saying to ourselves (self-talk) about the situation
we are dealing with.
Common self-talk goes along the lines of "I've
got to be entertaining. It would be terrible to
be boring" or "I must not make mistakes"
or "I have to come across as credible."
Now some people are aware that this kind of conversation
with themselves just pressures them into being
more nervous so they resort to "positive
thinking." They say something positive to
themselves such as "I am an entertaining
speaker" or "I am well organised - I
have a good memory" and so on.
But there's a fundamental problem with this approach.
Deep down in their hearts, they know that it's
not true. Because if it were true, why are they
having to try so hard to convince themselves of
it.
One of my teachers, Wayne Froggatt, calls these
hollow, positive statements "fridge magnets"
and I agree with him. The need to consciously
think positively is launched by the real, subconscious
negative or irrational beliefs that we have about
ourselves or the situations we encounter.
REBT teaches you to recognise and then counter
or dispute the beliefs that lead to the way you
talk to yourself.
For example, if you are saying to yourself that
you must not make any mistakes, REBT would have
you look at whether that statement is supported
by evidence.
One of my recent clients had this belief that
she must not make mistakes when speaking to her
companys clients. As a result, she felt highly
pressured, and consequently, was MORE likely to
make the mistakes she was trying to avoid! When
it came to speak, her voice choked up, she got
head-aches, and her memory all but disappeared.
When we looked at the truth of her belief we
found that some of her colleagues had made pretty
big mistakes during presentations, but that it
hadn't seemed to matter. No-one got fired - not
even reprimanded! So there was evidence which
in fact COUNTERED her self-talk. The statement
that she must not mistakes was clearly untrue.
As a result, she came to the conclusion that
she would like to give a mistake-free presentation
if possible, but that it was silly and unhelpful
to DEMAND that she make no mistakes.
When it came to her next presentation, instead
of trying to be positive and convince herself
of something that was possibly untrue ("I
can speak without making mistakes"), she
simply reminded herself that she did not have
to be perfect. She reported to me that her nervousness
reduced significantly and as a result she gave
an enthusiastic and well-received presentation.
Next time you get nervous giving a presentation,
check what you are saying to yourself. Is there
evidence to support it? If not, stop kidding yourself
and making things worse.
For more speaking tips and articles by email
subcribe to our free
newsletter.